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Can I get a refund on an unused the Netherlands eSIM?

Billing & Top-ups refund · 354 views
Y

Yuki T.

Jul 1, 2026 · edited

My plans changed and I haven't used my the Netherlands eSIM yet. Any options?

4 replies

E

Emma (GotoeSIM) GotoeSIM Team

2 months ago

If your the Netherlands eSIM is unused, please contact support at gotoesim.com/support with your order number and we'll help — unused/unactivated plans can usually be refunded to your wallet balance. Once a plan has connected and started, it can't be refunded, so reach out before activating.
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C

Chloe L.

2 months ago

Great, appreciate the clear answer.
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E

Emma R.

2 months ago

Did this on my last trip and it worked perfectly.
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