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Advice needed: Troubleshooting no internet after install in Italy?

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Hannah S.

Oct 19, 2026 · edited

I'm planning a trip and could use some advice about troubleshooting no internet after install in Italy. What's the best way to handle this with a GotoeSIM?

8 replies

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David (GotoeSIM) GotoeSIM Team

3 hours ago

Great question! In short: install your eSIM on Wi-Fi before you travel, set it as your data line, and turn on Data Roaming (it never costs extra — the plan is prepaid). It activates automatically when you arrive, and you can top up in the app if you run low.
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Lucas F.

3 hours ago

Topping up in the app was easy when I ran low.
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Hannah S.

2 hours ago

I was wondering the same thing before my trip.
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Hannah S.

2 hours ago

Five stars, would recommend to any traveller.
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Chloe L.

2 hours ago

Worked great for me — connected as soon as I landed.
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Grace A.

3 hours ago

Did this on my last trip and it worked perfectly.
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Sofia M.

3 hours ago

Saved me a fortune vs roaming charges.
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Tom W.

2 hours ago

Coverage was solid even outside the city.
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