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Liam D.
May 31, 2025 · edited
My plans changed and I haven't used my Austria eSIM yet. Any options?
Can I get a refund on an unused Austria eSIM?
4 replies
S
Sara (GotoeSIM) GotoeSIM Team
1 year ago
If your Austria eSIM is unused, please contact support at gotoesim.com/support with your order number and we'll help — unused/unactivated plans can usually be refunded to your wallet balance. Once a plan has connected and started, it can't be refunded, so reach out before activating.
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Arjun P.
1 year ago
Thanks, that clears it up.
T
Tom W.
1 year ago
Exactly what I needed to know.
A
Anna K.
1 year ago
Saved me a headache, cheers.
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