C
Carlos B.
Jan 28, 2025 · edited
My plans changed and I haven't used my Denmark eSIM yet. Any options?
Can I get a refund on an unused Denmark eSIM?
4 replies
E
Emma (GotoeSIM) GotoeSIM Team
1 year ago
If your Denmark eSIM is unused, please contact support at gotoesim.com/support with your order number and we'll help — unused/unactivated plans can usually be refunded to your wallet balance. Once a plan has connected and started, it can't be refunded, so reach out before activating.
M
Mia C.
1 year ago
Super helpful, thank you!
P
Pablo R.
1 year ago
Confirmed — worked for me too.
S
Sara J.
1 year ago
Did this on my last trip and it worked perfectly.
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