Can I get a refund on an unused Israel eSIM?

Question

My plans changed and I haven't used my Israel eSIM yet. Any options?

Grace (GotoeSIM) · Accepted Answer

If your Israel eSIM is unused, please contact support at gotoesim.com/support with your order number and we'll help — unused/unactivated plans can usually be refunded to your wallet balance. Once a plan has connected and started, it can't be refunded, so reach out before activating.

Ben T. · Answer

Did this on my last trip and it worked perfectly.

Marco V. · Answer

Great, appreciate the clear answer.

Can I get a refund on an unused Israel eSIM?

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