Go To eSIM
Sign up

Can I get a refund on an unused New Zealand eSIM?

Billing & Top-ups refund · 81 views
A

Anna K.

Mar 27, 2025 · edited

My plans changed and I haven't used my New Zealand eSIM yet. Any options?

2 replies

G

Grace (GotoeSIM) GotoeSIM Team

1 year ago

If your New Zealand eSIM is unused, please contact support at gotoesim.com/support with your order number and we'll help — unused/unactivated plans can usually be refunded to your wallet balance. Once a plan has connected and started, it can't be refunded, so reach out before activating.
17
Log in to reply
Log in or create an account to join the conversation.

Related questions

How do I top up my eSIM while in Dubai? 8 replies How can I top up my eSIM while I'm traveling in India? 8 replies How can I top up my eSIM while in Dubai? 8 replies Can I top up my eSIM while in Dubai? 8 replies How fast does a top-up apply in Dubai if I run out mid-trip? 8 replies Can I top up my Dubai plan mid-trip without a new QR code? 8 replies
More Billing & Top-ups questions →