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Sara J.
Nov 26, 2024 · edited
My plans changed and I haven't used my Vietnam eSIM yet. Any options?
Can I get a refund on an unused Vietnam eSIM?
3 replies
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Omar (GotoeSIM) GotoeSIM Team
1 year ago
If your Vietnam eSIM is unused, please contact support at gotoesim.com/support with your order number and we'll help — unused/unactivated plans can usually be refunded to your wallet balance. Once a plan has connected and started, it can't be refunded, so reach out before activating.
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Omar S.
1 year ago
Super helpful, thank you!
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Tom W.
1 year ago
Exactly what I needed to know.
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