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Anna K.
Jun 20, 2026 · edited
My eSIM is installed but I'm not getting data in Colombia. Help!
No internet on my eSIM in Colombia — what should I check?
3 replies
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Sara (GotoeSIM) GotoeSIM Team
4 months ago
Three quick checks in Colombia: 1) Settings › Cellular — is the eSIM set as your Cellular DATA line? 2) Is Data Roaming turned ON for the eSIM? (required, never charges extra). 3) Have you actually arrived in Colombia? If all three are set, toggle Airplane mode once. Our troubleshooting guide has step-by-step screenshots.
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Ben T.
4 months ago
Confirmed — worked for me too.
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Marco V.
4 months ago
Thanks, that clears it up.
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