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Emma R.
Mar 23, 2026 · edited
My eSIM is installed but I'm not getting data in Mexico. Help!
No internet on my eSIM in Mexico — what should I check?
4 replies
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Grace (GotoeSIM) GotoeSIM Team
4 months ago
Three quick checks in Mexico: 1) Settings › Cellular — is the eSIM set as your Cellular DATA line? 2) Is Data Roaming turned ON for the eSIM? (required, never charges extra). 3) Have you actually arrived in Mexico? If all three are set, toggle Airplane mode once. Our troubleshooting guide has step-by-step screenshots.
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Diego R.
4 months ago
This helped a lot, thanks!
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Yuki T.
4 months ago
Exactly what I needed to know.
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Elena G.
4 months ago
Airplane mode on/off fixed mine.
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